Published for the Institute of Leadership & Management.
Topics
Customer services
Consumer satisfaction
Catalogue Data
OBNB ID GBB653968
ISBN 10 0080464203
ISBN 13 9780080464206
Type BibliographicResource, Book
Dewey Classification 658.812
ISBD
P1008>Fifth Fifth edition
P1053 xi, 97 pages
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Providing quality to customers. ISBN 9780080464206. Published by Pergamon Flexible Learning in 2007. Publication and catalogue information, links to buy online and reader comments.