pt. 1. The changing environment of library and information services. Ch. 1. Library survival in the face of change ; Ch. 2. The case for library services in today's online world ; Ch. 3. Library services : a collaborative future ; Ch. 4. Recruitment and retention ; Ch. 5. Conclusion
pt. 2. Case studies. Case study 1. New problems require new solutions ; Case study 2. Law librarianship : three decades of innovation ; Case study 3. Demonstrating the value of library services ; Case study 4. Training fee earners in online research ; Case study 5. Making the most of technology at CMS Cameron McKenna ; Case study 6. The rise of Web 2.0 in library services ; Case study 7. The role of library services in an enterprise-search implementation ; Case study 8. A new generation of library/information teams ; Case study 9. Value-added library services at Wheaton Franciscan Healthcare ; Case study 10. Breaking down silos for a more collaborative information future ; Case study 11. From library to information centre : tackling a library redesign.
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Managing the evolution of library and information services by Caroline Poynton. ISBN 9781906355197. Published by Ark Group in 2008. Publication and catalogue information, links to buy online and reader comments.
