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Customer relationship management : concepts and technologies
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Customer relationship management : concepts and technologies

Francis Buttle

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Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004.

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Customer relationship management : concepts and technologies by Francis Buttle. ISBN 9781856175227. Published by Butterworth-Heinemann in 2009. Publication and catalogue information, links to buy online and reader comments.

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