Policies and their importance
How to develop policies
Personnel and employment practices
Staff conduct
Access to library services
Use of materials
Collection development
Reference and information services
Access and use of facilities
Patron conduct.
The public library policy writer : a guidebook with model policies on CD-ROM by Jeanette Larson. ISBN 9781555706036. Published by Neal-Schuman in 2008. Publication and catalogue information, links to buy online and reader comments.