The agenda for public service improvement / Jean Hartley and Chris Skelcher
Does governance perform? Concepts, evidence, causalities, and research strategies / Chris Skelcher
Performativity, management and governance / Paul M. Collier
Critical assessment of performance measurement for policy making / Michael Pidd
Priority setting in the public sector : turning economics into a management process / Cam Donaldson... [et al.]
Public service productivity : new approaches to performance measurement in health sectors / Mary O'Mahony, Philip Stevens, and Lucy Stokes
Performance measurement systems and the criminal justice system : rationales and rationalities / Barbara Townley
Valuing public sector outputs / Rachel Baker... [et al.]
The use of geodemographics to improve public service delivery / Paul A. Longley and Michael Goodchild
The innovation landscape for public service organizations / Jean Hartley
Innovation type and organizational performance : an empirical exploration / Richard M. Walker and Fariborz Damanpour
Public service failure and turnaround : towards a contingency model / George Boyne
Orchestrating complex and programmatic change in the public services / Mike Wallace and Michael Fertig
Conclusions : current themes and future direction for research / Cam Donaldson... [et al.].
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Managing to improve public services. ISBN 9780521708272. Published by Cambridge University Press in 2008. Publication and catalogue information, links to buy online and reader comments.
