Needs, unmet needs and problems
The social context of personal problems
Promoting and preventing change : developing vs. sustaining
Perspectives on problems : working in partnership
Reflective practice : developing critical analysis skills
Social work as education
Thinking and feeling : emotional intelligence
Narratives and meaning making
Managing self
Managing processes, tasks and outcomes
Managing risk and resources
Managing expectations
Traditional professionalism
The legacy of anti-professionalism
Developing empowering professionalism
Professionalism in practice.
Practising social work : meeting the professional challenge by Neil Thompson. ISBN 9780230201927. Published by Palgrave Macmillan in 2009. Publication and catalogue information, links to buy online and reader comments.