Beyond the Q&A presumption : interviewing with a listening/learning perspective
Key appreciations and skills of dialogue
Before skills : appreciations and habits of dialogue
Skillful listening
Skillful questioning
Skillful framing
Practical contexts of interviewing
Interviews in journalism
Interviews in social science and humanistic research
Interviews for employee selection
Interviews in organizations
Interviews in persuasive situations
Interviews in helping professions
Interviewing in a wider context
Understanding and analyzing interviews in popular media culture
Wrapping it up : professional interviewing.
Interviewing : speaking, listening, and learning for professional life by Rob Anderson. ISBN 9780195367713. Published by Oxford University Press in 2009. Publication and catalogue information, links to buy online and reader comments.