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Electronic government : the view from the queue : comprehensive research into potential customer take-up of on-line government services
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Electronic government : the view from the queue : comprehensive research into potential customer take-up of on-line government services

Malcolm Rigg

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"Summary of findings October 1998."

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Electronic government : the view from the queue : comprehensive research into potential customer take-up of on-line government services by Malcolm Rigg. Published by Cabinet Office in 1998. Publication and catalogue information, links to buy online and reader comments.

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