Improving the understanding of customer satisfaction and experience in Scottish local government : towards a collaborative and common approach :: ISBN 9780955649684 :: Consumer Focus Scotland 2008 :: OBNB, the Open British National Bibliography

Publication Data

Title Improving the understanding of customer satisfaction and experience in Scottish local government : towards a collaborative and common approach
Alternative Title Summary report
Contributors Consumer Focus Scotland, Consumer Focus Scotland
Publisher Consumer Focus Scotland
Publication date 2008
Publication location Glasgow
Language English

Descriptive Notes

Cover title.

Topics

Local government :: Scotland :: Public opinion
Municipal services :: Scotland :: Public opinion
014767047

Catalogue Data

OBNB ID GBA8D3126
ISBN 10 0955649684
ISBN 13 9780955649684
Type BibliographicResource, Book
Dewey Classification 320.809411

ISBD

P1053 15 p.
P1042 Includes bibliographical references.

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Improving the understanding of customer satisfaction and experience in Scottish local government : towards a collaborative and common approach. ISBN 9780955649684. Published by Consumer Focus Scotland in 2008. Publication and catalogue information, links to buy online and reader comments.