Includes index.
Meet Generation Y : the most high-maintenance workforce in the history of the world
Get them on board fast with the right messages
Get them up to speed quickly and turn them into knowledge workers
Practice in loco parentis management
Give them the gift of context
Get them to care about great customer service
Teach them how to manage themselves
Teach them how to be managed by you
Retain the best of Gen Y, one day at a time
Build the next generation of leaders.
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Not everyone gets a trophy : how to manage Generation Y by Bruce Tulgan. ISBN 9780470256268. Published by Jossey-Bass in 2009. Publication and catalogue information, links to buy online and reader comments.
