Self-awareness
Time management
Stress management
Information management
Assertiveness
Beating the bully
Using supervision
Being creative
Continuous professional development
Being realistic
Valuing diversity
Verbal communication
Nonverbal communication
Written communication
Interviewing
Influencing skills
Leadership
Handling feelings
Handling conflict
Multidisciplinary working
Anti-discriminatory practice
Being systematic
Assessment
Planning
Decision making
Managing risk
Review and evaluation
Ending
Responding to trauma : promoting healing and recovery
Reflective practice.
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People skills by Neil Thompson. ISBN 9780230221123. Published by Palgrave Macmillan in 2009. Publication and catalogue information, links to buy online and reader comments.
