What is qualitative research?
Types of qualitative research
Qualitative case study research
Designing your study and selecting a sample
Conducting effective interviews
Being a careful observer
Mining data from documents
Qualitative data analysis
Dealing with validity, reliability, and ethics
Writing qualitative research reports
Appendix: the methodology section of a qualitative research study.
Qualitative research : a guide to design and implementation by Sharan B. Merriam. ISBN 9780470283547. Published by Jossey-Bass in 2009. Publication and catalogue information, links to buy online and reader comments.