The human and financial costs of working with toxic people
Recognizing the toxic personality: it isn't as easy as you think
Leader reactions and strategies that typically don't work: why identify strategies that don't work?
Organizational culture: how toxicity spreads like an infection
Organizational strategies: dealing with toxicity at the highest system level
Team strategies: dealing with toxicity at the team level
Individual strategies: dealing with toxic people one-on-one
Myths and truths about toxicity
and renewal from a toxic environment: how to move beyond toxicity.
Toxic workplace! : managing toxic personalities and their systems of power by Mitchell Kusy. ISBN 9780470424841. Published by Jossey-Bass in 2009. Publication and catalogue information, links to buy online and reader comments.