Basic communication skills
The medical interview
Giving information
Breaking bad news
Taking a sexual history
Communicating with patients from different cultural backgrounds
Guidelines on communicating with children and young people
Communication with a patient's family
Mistakes, complaints, and litigation
Challenging consultations : special problems in doctor-patient communication
Communicating with patients and colleagues : learning more about how personal issues affect professional relationships.
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Communication skills for medicine by Margaret Lloyd. ISBN 9780702030581. Published by Churchill Livingstone in 2009. Publication and catalogue information, links to buy online and reader comments.
