The co-production concept
Clients in the public sector
Legal compliance, regulation, and co-production
Theoretical constructs and methodology
Postal service customers as co-producers
Long-term unemployed people as co-producers
Taxpayers as co-producers
Client co-production : an exchange perspective
Managing for client co-production
Implications.
OBNB doesn't sell books, but you may be able to find a copy at one of these websites:
Engaging public sector clients : from service-delivery to co-production by John Alford. ISBN 9780230223769. Published by Palgrave Macmillan in 2009. Publication and catalogue information, links to buy online and reader comments.
