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The ETTO Principle: efficiency-thoroughness trade-off : why things that go right sometimes go wrong
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The ETTO Principle: efficiency-thoroughness trade-off : why things that go right sometimes go wrong

Erik Hollnagel

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Includes index.

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The ETTO Principle: efficiency-thoroughness trade-off : why things that go right sometimes go wrong by Erik Hollnagel. ISBN 9780754676782. Published by Ashgate in 2009. Publication and catalogue information, links to buy online and reader comments.

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