The challenge of contemporary leadership
What makes an effective leader?
Learn how to acquire leadership skills
How to craft a vision
How to motivate the people you need
How to care for yourself
What is a crisis?
Stage 1: Avoiding the crisis
Stage 2: Preparing to manage the crisis
Stage 3: Recognizing the crisis
Stage 4: Containing the crisis
Stage 5: Resolving the crisis
Stage 6: Learning from the crisis
What is decision making?
Step 1: Setting the stage
Step 2: Recognizing obstacles
Step 3: Framing the issue at hand
Step 4: Generating alternatives
Step 5: Evaluating alternatives
Step 6: Making the decision
Step 7: Communicating the decision
Step 8: Implementing the decision
Assessing your decision-making process
Tools and resources for leading people
Tools and resources for managing crises
Tools and resources for making decisions.
Leading through a crisis. ISBN 9781422129654. Published by Harvard Business School Press in 2009. Publication and catalogue information, links to buy online and reader comments.