Never waste a good crisis / Giam Swiegers
Be alert to new opportunities / J. W. Marriott Jr.
A counterintuitive downturn strategy / Anders Dahlvig
Playing a poor hand well / Mary Cantando
Customer dissatisfaction is a great opportunity / David Bell
Embracing conflict / Richard Pascale
Change is good / David Brandon
Leadership is not a popularity contest / Sanjiv Ahuja
Having the courage of your convictions / Amelia Fawcett
The counterintuitive strategy / William Johnson
Creating a common language for a new course of action / Clayton Christensen
Finding solutions for a successful turnaround / Paul Anderson
Being honest prevents failure and amplifies opportunity / Robin Chase
Involving customers in the change process / Ken Freeman.
OBNB doesn't sell books, but you may be able to find a copy at one of these websites:
Crisis as opportunity. ISBN 9781422139806. Published by Les50ns i.e. Fifty Lessons/Harvard Business Press in 2009. Publication and catalogue information, links to buy online and reader comments.
