A new way of understanding NLP. NLP building blocks
NLP beliefs simply explained
The mind and its effects on your behaviour
The body and its impact on communication
How your nervous system prepares you for anything
The incredible power of language
Rapport : your most important communications tool
Influencing skills are better than status
Learning : the most effective ways to do it
NLP and 26 situations or challenges you may face. Facing management challenges
Opportunities for personal development
Specific skills and capabilities to widen your range.
Understanding NLP : strategies for better workplace communication-- without the jargon by Frances Kay. ISBN 9780749455095. Published by Kogan Page in 2009. Publication and catalogue information, links to buy online and reader comments.