"A Warren Bennis book"--Prelim. p.
Introduction. The ultimate test of leadership
Lesson 1. Face reality, starting with yourself
Lesson 2. Don't be Atlas: get the world off your shoulders
Lesson 3. Dig deep for the root cause
Lesson 4. Get ready for the long haul
Lesson 5. Never waste a good crisis
Lesson 6. You're in the spotlight: follow true north
Lesson 7. Go on offense, focus on winning now
Conclusion. Crisis may be your defining moment.
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7 lessons for leading in crisis by Bill George. ISBN 9780470531877. Published by Jossey-Bass in 2009. Publication and catalogue information, links to buy online and reader comments.
