Up in the air : how airlines can improve performance by engaging their employees

Publication Data

• Title Up in the air : how airlines can improve performance by engaging their employees
• Contributor Greg Bamber
• Publisher ILR Press/Cornell University Press
• Publication date 2009
• Publication location Ithaca
• Language English

Contents

Low-cost competition in the airline industry
Developments in the U.S. airline industry
Developments in the airline industry in other countries
Industry trends in costs, productivity, quality, and morale
Alternative strategies for new entrants : Southwest vs. Ryanair
The legacy responses : alternative approaches
Building a more balanced airline industry.

Topics

• Airlines :: United States :: Employees
• Airlines :: United States :: Personnel management
• Airlines :: Employees :: Labor unions :: United States
• Industrial relations :: United States
• Airlines :: Employees
• Airlines :: Personnel management
• Airlines :: Employees :: Labor unions
• 015305776

Up in the air : how airlines can improve performance by engaging their employees. ISBN 9780801447471. Published by ILR Press/Cornell University Press in 2009. Publication and catalogue information, links to buy online and reader comments.