Six Sigma in HR transformation : achieving excellence in service delivery :: Mircea Albeanu :: ISBN 9780566091650 :: Gower 2010 :: OBNB, the Open British National Bibliography

Publication Data

Title Six Sigma in HR transformation : achieving excellence in service delivery
Author Mircea Albeanu
Contributors Ian Hunter, Jo Radford
Publisher Gower
Publication date 2010
Publication location Farnham
Language English

Topics

Six sigma (Quality control standard)
Service industries :: Quality control
Consumer satisfaction :: Statistical methods

Catalogue Data

OBNB ID GBA981063
ISBN 10 0566091658
ISBN 13 9780566091650
Type BibliographicResource, Book
Dewey Classification 658.562

ISBD

P1053 ix, 128 p.
P1042 Includes bibliographical references.

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Six Sigma in HR transformation : achieving excellence in service delivery by Mircea Albeanu. ISBN 9780566091650. Published by Gower in 2010. Publication and catalogue information, links to buy online and reader comments.