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CMMI for services : guidelines for superior service
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CMMI for services : guidelines for superior service

Eileen C. Forrester

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"CMMI-SVC, Version 1.2"--P. [1] of cover.

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CMMI for services : guidelines for superior service by Eileen C. Forrester. ISBN 9780321635891. Published by Addison-Wesley in 2010. Publication and catalogue information, links to buy online and reader comments.

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