Operations management in context
Designing business processes
Designing products & services
Transfer of technology
Controlling enterprise resources
Developing lean operations
Managing projects
Managing operations strategically
Managing quality systems
Improving the operations
Making it all work!.
OBNB doesn't sell books, but you may be able to find a copy at one of these websites:
Essential guide to operations management : concepts and case notes by David R. Bamford. ISBN 9780470749494. Published by Wiley in 2010. Publication and catalogue information, links to buy online and reader comments.
