Doctor knows best (sometimes) : the "physician-as-expert" model
The harder I try, the worse it gets : the symptomatic cycle
How to begin : building collaborative relationships
An ounce of prevention : how to avoid impasses with patients and their families
When all you know isn't enough : dealing with chronic illness
"You are not helping me!"
Pediatrics : little people, big problems
"You have to save my little girl!" : crisis in the intensive care unit
Ethical dilemmas in medicine : or are they?
It's all in your head : patients seeking medical solutions to non-medical problems.
Breaking the cycle : how to turn conflict into collaboration when you and your patients disagree by George F. Blackall. ISBN 9781934465189. Published by ACP Press in 2009. Publication and catalogue information, links to buy online and reader comments.