Introduction / Karen S. Cook ... [et al.]
The limits of trust in economic transactions : investigations of perfect reputation systems / Gary E. Bolton and Axel Ockenfels
Third-party effects / Davide Barrera and Vincent Buskens
Solving the lemons problems with reputation / Toshio Yamagishi ... [et al.]
In the eye of the beholder : culture, trust, and reputation systems / Tapan Khopkar and Paul Resnick
Trust and reputation in Internet auctions / Andreas Diekmann, Ben Jann, and David Wyder
Online programming markets / Chris Snijders and Jeroen Weesie
Assessing trustworthiness in providers / Karen S. Cook ... [et al.]
Rebuilding trust after negative feedback : the role of communication / Sonja Utz
The acceptance and effectiveness of social control on the Internet / Uwe Matzat
Order, coordination, and uncertainty / Coye Cheshire and Judd Antin
Cooperation with and without trust online / Azi Lev-On.
eTrust : forming relationships in the online world. ISBN 9780871543110. Published by Russell Sage Foundation in 2009. Publication and catalogue information, links to buy online and reader comments.