Introducing networked nonprofits
Nonprofit challenges and trends
Understanding social networks
Creating a social culture
Listening, engaging, and building relationships
Building trust through transparency
Making nonprofit organizations simpler
Working with crowds
Learning loops
From friending to funding
Governing through networks.
The networked nonprofit : connecting with social media to drive change by Beth Kanter. ISBN 9780470547977. Published by Jossey-Bass in 2010. Publication and catalogue information, links to buy online and reader comments.