'Delhi belly' : coping with toxicity and immunizing identities in Indian call centres :: Shuchi Sinha :: Royal Holloway, University of London, School of Management 2009 :: OBNB, the Open British National Bibliography

Publication Data

Title 'Delhi belly' : coping with toxicity and immunizing identities in Indian call centres
Author Shuchi Sinha
Contributors Yiannis Gabriel, Yiannis Gabriel
Publisher Royal Holloway, University of London, School of Management
Publication date 2009
Publication location Egham
Language English

Descriptive Notes

Title from PDF title page (viewed on 23 July, 2010).

Topics

Call center agents :: Psychology
Call centers
Identity (Psychology) :: Social aspects

Catalogue Data

OBNB ID GBB088410
ISBN 10 n/a
ISBN 13 n/a
Type BibliographicResource, Book

ISBD

P1053 15 p.
P1042 Includes bibliographical references.

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'Delhi belly' : coping with toxicity and immunizing identities in Indian call centres by Shuchi Sinha. Published by Royal Holloway, University of London, School of Management in 2009. Publication and catalogue information, links to buy online and reader comments.