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Value co-creation in the delivery of outcome-based contracts for business-to-business service

Irene C. L. Ng

Publication Data

Title Value co-creation in the delivery of outcome-based contracts for business-to-business service
Author Irene C. L. Ng
Contributors Sai S. Nudurupati, Paul Tasker, Advanced Institute of Management Research
Publisher AIM Research
Publication date 2010
Publication location London
Language English

Descriptive Notes

Title from PDF title page (viewed on 28 July, 2010).

Topics

Contracts
Customer relations
Customer services
Value added

Catalogue Data

OBNB ID GBB091252
ISBN 10 n/a
ISBN 13 n/a
Type BibliographicResource, Book

ISBD

P1053 48 p.
P1042 Includes bibliographical references.

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Value co-creation in the delivery of outcome-based contracts for business-to-business service by Irene C. L. Ng. Published by AIM Research in 2010. Publication and catalogue information, links to buy online and reader comments.