Title from PDF cover page (viewed on Mar. 15, 2012).
"A report of research carried out by ECOTEC on behalf of the Department for Work and Pensions."
The social fund : customer experiences and persectives : qualitative research with Jobcentre Plus customers by Ashfa Slater. Published by Dept. for Work and Pensions in 2010. Publication and catalogue information, links to buy online and reader comments.