The ombudsman enterprise : an introduction
The constitutional role of the ombudsman
Concepts, theories and policies of administrative justice
Putting it right : resolving complaints and assisting citizens
Promoting good administration and helping to get it right
Independence and accountability : legitimising the ombudsman
Relationships, networks and the administrative justice system
The twenty-first century ombudsman enterprise.
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The ombudsman enterprise and administrative justice by Trevor Buck. ISBN 9780754675563. Published by Ashgate in 2011. Publication and catalogue information, links to buy online and reader comments.
