Leadership in customer service : creating shared responsibility for better outcomes :: Accenture 2009 :: OBNB, the Open British National Bibliography

Publication Data

Title Leadership in customer service : creating shared responsibility for better outcomes
Contributor Accenture
Publisher Accenture
Publication date 2009
Publication location London
Language English

Descriptive Notes

Title from PDF title page (viewed on 1 Oct., 2010).

Topics

Municipal services :: Customer services
Local government :: Customer services
Local government :: Customer services :: Case studies
Administrative agencies :: Customer services
Administrative agencies :: Customer services :: case studies
Transparency in government
England

Catalogue Data

OBNB ID GBB0B8365
ISBN 10 n/a
ISBN 13 n/a
Type BibliographicResource, Book

ISBD

P1053 132 p.

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Leadership in customer service : creating shared responsibility for better outcomes. Published by Accenture in 2009. Publication and catalogue information, links to buy online and reader comments.