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Cognitive testing to investigate customers' understanding of processes relating to the childcare element of working tax credit (WTC)

Isabella Pereira

Publication Data

Title Cognitive testing to investigate customers' understanding of processes relating to the childcare element of working tax credit (WTC)
Author Isabella Pereira
Contributor
Publisher HM Revenue & Customs
Publication date 2009
Publication location London
Language English

Descriptive Notes

Title from PDF title page (viewed on May 25, 2011).

Topics

Child tax credits :: Great Britain

Catalogue Data

OBNB ID GBB166673
ISBN 10 n/a
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 336.206

ISBD

P1053 1 online resource (67 p.).
P1042 Includes bibliographical references.

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Cognitive testing to investigate customers' understanding of processes relating to the childcare element of working tax credit (WTC) by Isabella Pereira. Published by HM Revenue & Customs in 2009. Publication and catalogue information, links to buy online and reader comments.