Ongoing crisis communication : planning, managing, and responding

Publication Data

• Title Ongoing crisis communication : planning, managing, and responding
• Author W. Timothy Coombs
• Publisher SAGE
• Publication date 2012
• Publication location Los Angeles
• Language English

Contents

A need for more crisis management knowledge
Effects of the online world on crisis communication and crisis management
Proactive management functions and crisis management
The crisis prevention process
Crisis preparation: part I
Crisis preparation: part II
Crisis recognition
Crisis response
Postcrisis concerns
Epilogue: lessons and challenges for crisis communication.

Topics

• Crisis management
• 015701341

Ongoing crisis communication : planning, managing, and responding by W. Timothy Coombs. ISBN 9781412983105. Published by SAGE in 2012. Publication and catalogue information, links to buy online and reader comments.