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CMMI for services : guidelines for superior service
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CMMI for services : guidelines for superior service

Eileen C. Forrester

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"CMMI-SVC, version 1.3"--Cover.

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CMMI for services : guidelines for superior service by Eileen C. Forrester. ISBN 9780321711526. Published by Addison-Wesley in 2011. Publication and catalogue information, links to buy online and reader comments.

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