Introduction
Types of claim
Presentation
The essential elements of a successful claim
The preliminaries to the claim
The extension-of-time claim
The claim for additional payment
The appendices and editing
Claim responses and determinations
A note on dispute review boards.
Construction claims & responses : effective writing & presentation by Andrew Hewitt. ISBN 9780470654811. Published by Wiley-Blackwell in 2011. Publication and catalogue information, links to buy online and reader comments.