Developing an online service : customer research into the benefits and likely uptake of automated service delivery (Jobseeker’s Allowance) :: DWP 2011 :: OBNB, the Open British National Bibliography

Publication Data

Title Developing an online service : customer research into the benefits and likely uptake of automated service delivery (Jobseeker’s Allowance)
Contributors Bridget Williams, Bridget Williams, Futures Company, GfK NOP
Publisher DWP
Publication date 2011
Publication location Sheffield
Language English

Descriptive Notes

Title from PDF title page (viewed on Apr. 16, 2012).
"A report of research carried out by GFK/NOP and the The Futures Company on behalf of the Department for Work and Pensions."

Topics

Unemployment insurance claimants :: Services for :: Great Britain
Unemployment insurance claimants :: Great Britain :: Attitudes
Unemployment insurance :: Great Britain :: Automation

Catalogue Data

OBNB ID GBB236311
ISBN 10 n/a
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 353.540941

ISBD

P1053 1 online resource (viii, 62 p.)

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Developing an online service : customer research into the benefits and likely uptake of automated service delivery (Jobseeker’s Allowance). Published by DWP in 2011. Publication and catalogue information, links to buy online and reader comments.