Includes index.
Hi-tech/no-touch : the game changes again
Two worlds collide : functional vs. human
Creating readiness to buy : the state of the moment
An era of empathy : the X-factor in sales
A new approach to change : easier to stop than start
The habits that can hold you back in sales
The veteran seller : the comfort paradox
When service turns to sales : the power of mindset
How to choose what to stop
The rules are different for you : successful salespeople and change
Getting help
getting ideas
getting there
A look to the future : present to ask, learn, follow up, grow
Don't give up : final thoughts on change.
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What got you here won't get you there in sales! : how successful salespeople take it to the next level by Marshall Goldsmith. ISBN 9780071773942. Published by McGraw-Hill in 2012. Publication and catalogue information, links to buy online and reader comments.
