Part I. Issues and Alternatives: Introduction; The current and future challenges facing public services; We are not alone: how others have coped; Strategic background
Part II. The Traditional Model of Public Service and its Prospects for Success: The development of modern public services; The characteristics of the current UK public service model; UK public services: attempts at reform
Part III. Radical Alternatives and Charting the Way Forward: A new paradigm; Managing the change: what are the implications?; The wider view; Postscript: nor far enough.
Public services and financial austerity : getting out of the hole? by Roger Latham. ISBN 9780230296503. Published by Palgrave Macmillan in 2012. Publication and catalogue information, links to buy online and reader comments.