Understanding the experiences of PDCS customers engaged with the formal complaints process : final report :: Dept. for Work and Pensions 2011 :: OBNB, the Open British National Bibliography

Publication Data

Title Understanding the experiences of PDCS customers engaged with the formal complaints process : final report
Contributor
Publisher Dept. for Work and Pensions
Publication date 2011
Publication location Sheffield
Language English

Descriptive Notes

Title from PDF caption (viewed on Oct. 9, 2012).

Topics

Great Britain. Pension, Disability and Carers Service :: Evaluation
Great Britain. Pension, Disability and Carers Service :: Customer services
Great Britain. Pension, Disability and Carers Service
Consumer satisfaction :: Great Britain

Catalogue Data

OBNB ID GBB332133
ISBN 10 n/a
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 362.0420941

ISBD

P1053 1 online resource (4 p.).

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Understanding the experiences of PDCS customers engaged with the formal complaints process : final report. Published by Dept. for Work and Pensions in 2011. Publication and catalogue information, links to buy online and reader comments.