Acknowledgement
About the authors
Introduction
Problems and decision making
Optimizing decision making and avoiding pitfalls
Leadership
Communications
Strategy
Developing organizational design and culture
Human resource management
Marketing and promotion
Competitors and competitive intelligence
Pricing
Identifying and serving customers
Production and operations
Distribution and supply
Project and process management
Accounting
Finance, budgeting and cash flow
Organizational performance
Government and legal issues
Websites and information technology.
Solutions : business problem solving by Eric J. Bolland. ISBN 9781409426875. Published by Gower Pub. in 2012. Publication and catalogue information, links to buy online and reader comments.