"Anthony T. Orr, author"--Acknowledgements.
Includes index.
Topics
Information technology :: Management
Support services (Management)
Computer technical support :: Standards
016018225
Catalogue Data
OBNB ID GBB2A6699
ISBN 10 0113313098
ISBN 13 9780113313099
Type BibliographicResource, Book
Dewey Classification 658.4038011
ISBD
P1008>3rd 3rd ed.
P1053 x, 262 p.
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Introduction to the ITIL® service lifecycle by Anthony T. Orr. ISBN 9780113313099. Published by TSO in 2011. Publication and catalogue information, links to buy online and reader comments.