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Introduction to the ITIL® service lifecycle
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Introduction to the ITIL® service lifecycle

Anthony T. Orr

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"Anthony T. Orr, author"--Acknowledgements.
Includes index.

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Introduction to the ITIL® service lifecycle by Anthony T. Orr. ISBN 9780113313099. Published by TSO in 2011. Publication and catalogue information, links to buy online and reader comments.

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