Introduction
Create the right first impression : approaching change in a way that makes the journey smoother
Decide how you want to be perceived : using what you say and do to win over others
Recognise the power of emotions : avoid the emotional triggers that may jeopardise change
Address the four big needs : controlling your feelings to influence change
Understand your reaction to change : interpreting the facts of a situation to determine the outcome
Anticipate how those around you will react to change : learning to be flexible to get the support you need
Examine your beliefs : using your beliefs to promote change
Avoid belief traps : spotting the most common mistakes that hinder change
Be aware of where you're sitting : understanding what influences you to find the key to change
Take action : over to you
Personal postscript.
OBNB doesn't sell books, but you may be able to find a copy at one of these websites:
How to change absolutely anything by Damian Hughes. ISBN 9780273770916. Published by Prentice Hall Life in 2012. Publication and catalogue information, links to buy online and reader comments.
