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Official learning and reference manual
Official pocket prompt.
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CISI Investment Operations Certificate (IOC, formerly known as IAQ) programme, for exams from 21 January 2012 to 20 January 2013. Syllabus version 11.0, Operational risk. ISBN 9781906917760. Published by Chartered Institute for Securities & Investment in 2011. Publication and catalogue information, links to buy online and reader comments.