Introduction
The theory of complex responsive processes : understanding organisations as patterns of interaction between people
Understanding organizing activities as the game : the social background of leadership and management activities
The leadership and management tools and techniques of instrumental rationality : rules and step by step procedures
The limitations of the tools and techniques of instrumental rationality : incompatibility with expert performance
The leadership and management techniques of disciplinary power : surveillance and normalization
Taking the techniques of disciplinary power to the extreme : domination and coercive persuasion
Institutions and the techniques of leadership and management : habits rules and routines
The leadership and management "techniques" of practical judgment : reflexive inquiry, improvisation and political adroitness
Conclusion : frequently asked questions
Appendix reflexive inquiry : movements in my and how i find myself thinking differently as a consequence.
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Tools and techniques of leadership and management : meeting the challenge of complexity by Ralph D. Stacey. ISBN 9780415531184. Published by Routledge in 2012. Publication and catalogue information, links to buy online and reader comments.
