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Can I help you? : guidance for handling and learning from feedback, comments, concerns or complaints about NHS health care services

Publication Data

Title Can I help you? : guidance for handling and learning from feedback, comments, concerns or complaints about NHS health care services
Contributor
Publisher Scottish Government
Publication date 2012
Publication location Edinburgh
Language English

Descriptive Notes

Title from PDF title page (viewed on July 14, 2012).
"Updated April 2012"--Cover.
"DPPAS12827 (04/12)"--T.p. verso.

Topics

National Health Service in Scotland
Patient satisfaction :: Scotland
Scotland

Catalogue Data

OBNB ID GBB331095
ISBN 10 n/a
ISBN 13 n/a
Type BibliographicResource, Book
Dewey Classification 361.109411

ISBD

P1053 1 online resource (56 p.)
P1042 Includes bibliographical references.

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Can I help you? : guidance for handling and learning from feedback, comments, concerns or complaints about NHS health care services. Published by Scottish Government in 2012. Publication and catalogue information, links to buy online and reader comments.