Key element guide. ITIL service design :: Lou Hunnebeck :: ISBN 9780113313662 :: TSO 2012 :: OBNB, the Open British National Bibliography

Publication Data

Title Key element guide. ITIL service design
Alternative Title ITIL service design
Author Lou Hunnebeck
Contributors David Cannon, Stationery Office
Publisher TSO
Publication date 2012
Publication location London
Language English

Descriptive Notes

"Aligned to the 2011 editions"--Cover.

Topics

Computer industry :: Customer services :: Management
Electronic office machine industry :: Customer services :: Management
Support services (Management)
016173910

Catalogue Data

OBNB ID GBB363193
ISBN 10 0113313667
ISBN 13 9780113313662
Type BibliographicResource, Book
Dewey Classification 004.0688

ISBD

P1008>Second Second edition
P1053 v, 123 pages

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Key element guide. ITIL service design by Lou Hunnebeck. ISBN 9780113313662. Published by TSO in 2012. Publication and catalogue information, links to buy online and reader comments.