P1042 Includes bibliographical references (pages 235-241) and index.
Buy a copy
OBNB doesn't sell books, but you may be able to find a copy at one of these websites:
Made to serve : how manufacturers can compete through servitization and product-service systems by Tim Baines. ISBN 9781118585313. Published by Wiley in 2013. Publication and catalogue information, links to buy online and reader comments.