Preface
Acknowledgments / John G. Oetzel and Stella Ting-Toomey
Definitions and approaches to conflict and communication / Linda L. Putnam
Quantitative methods for conflict communication research / Edward L. Fink and Deborah A. Cai, with Qi Wang
Qualitative research on communication and conflict / Min Jiang and Patrice M. Buzzanell
Interpersonal conflict
Introduction to interpersonal conflict / Stella Ting-Toomey and John G. Oetzel
Emotion and communication in conflict interaction / Laura K. Guerrero
Social cognition and conflict / Michael E. Roloff and Courtney N. Wright
Conflict in dating and marital relationships / John P. Caughlin, Anita L. Vangelisti, and Sylvia L. Mikucki-Enyart
Intimate partner violence / Brian H. Spitzberg
Family conflict communication / Ascan Koerner
It happens in real life : the complexities of conflict and mental health within families / Keri Bolton Oetzel
Managing conflict in a competent manner : a mindful look at events that matter / Daniel J. Canary, Sandra G. Lakey, and Alan L. Sillars
Organizational conflict
Introduction to organizational conflict / John G. Oetzel and Stella Ting-Toomey
Negotiation / Brosh M. Teucher, Jeanne M. Brett, and Brian C. Gunia
Perspectives on workgroup conflict and communication / Johny T. Garner and Marshall Scott Poole
Conflict motivations and tactics of targets, bystanders, and bullies :
A thrice-told tale of workplace bullying / Pamela Lutgen-Sandvik and Courtney Vail Fletcher
Work-life conflict / Erika L. Kirby, Stacey M. B. Wieland, and M. Chad McBride
Building constructive conflict communities through conflict resolution education / Tricia S. Jones
Conflict management in health care settings / Jessica Katz Jameson and Kelly Fudge Albada
Systems within systems : law, management, and participation-based conflict management systems within organizations / Kirstie McAllum and Mary Simpson
Community
Introduction to community conflict / John G. Oetzel and Stella Ting-Toomey
Community conflict, ethics, and civic engagement / George Cheney, Gary Beck, and Rebecca J. Cline
Environmental conflict communication / Tarla Rai Peterson and Andrea Marie Feldpausch-Parker
Trust in community?academic research partnerships : increasing the consciousness of conflict and trust development / Julie E. Lucero and Nina B. Wallerstein
Religion and conflict : an emerging field of inquiry / Stephen M. Croucher
Moral conflict and transcendent communication / Stephen W. Littlejohn and Kristen L. Cole
Communities, conflict, and the design of dialogic conversations / J. Kevin Barge and Dorothy C. Andreas
Intercultural/international conflict
Introduction to intercultural/international conflict / Stella Ting-Toomey and John G. Oetzel
The identity factor in intercultural conflict / Young Yun Kim
Interracial and interethnic conflict and communication in the united states / Mark P. Orbe, Melodi A. Everett, Angela L. Putman
Intercultural and intergroup conflict resolution : nonviolence and middle way approaches / Tenzin Dorjee
Conflict in the global workplace / Cynthia Stohl, Robert M. McCann, and Hassan Abu Bakar
Building cultures of peace : the role of intergroup dialogue / Benjamin J. Broome
Culture-based situational conflict model : an update and expansion / Stella Ting-Toomey and John G. Oetzel
Transforming intercultural conflict through the context of relationship / Beth Fisher-Yoshida
Conclusion
Conflict communication in contexts : organizing themes and future directions / John J. Oetzel, Stella Ting-Toomey, and Willow J. Anderson
About the editors
About the contributors.
OBNB doesn't sell books, but you may be able to find a copy at one of these websites:
The SAGE handbook of conflict communication : integrating theory, research, and practice. ISBN 9781452281971. Published by Sage Publications in 2013. Publication and catalogue information, links to buy online and reader comments.
