"Validated by ilm for new 2012 VRQ syllabus"--Cover.
Topics
Institute of Leadership & Management (Great Britain) :: Examinations :: Study guides
Customer relations :: Management :: Examinations :: Study guides
Vocational qualifications :: Great Britain
Catalogue Data
OBNB ID GBB352743
ISBN 10 1445364190
ISBN 13 9781445364193
Type BibliographicResource, Book
ISBD
P1008>Second Second edition
P1053 vi, 44 pages
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Managing customer relations. Level 5. ISBN 9781445364193. Published by BPP Learning Media. Publication and catalogue information, links to buy online and reader comments.